Your privacy is important to us. Please read below to understand how M&B Union Bank handles your information.
M&B Union Bank collects personal data such as your name, address, email, phone number, national ID, and banking information to provide and manage your account. This includes information submitted through applications, transactions, or our digital services.
We gather information directly from you when you apply for services, as well as indirectly via cookies, analytics tools, and third-party verification services. This helps us comply with regulatory obligations and improve user experience.
Information may also be collected from credit bureaus, public databases, and government agencies to assess eligibility and maintain service integrity.
Your data is used to operate accounts, process payments, detect fraud, offer customer support, and fulfill legal duties. We may share data with regulatory bodies, service providers, or legal authorities as required by law.
All third-party disclosures are strictly controlled and made under contractual agreements ensuring your data is handled securely and only for intended purposes.
We may contact you via email, SMS, phone calls, or notifications to share important account updates, promotional offers (where permitted), or changes in our terms.
You have the right to access, correct, or request deletion of your personal data held by M&B Union Bank. Requests can be submitted through our online portal or customer service hotline.
We will verify your identity and respond within the timeframe allowed by applicable privacy laws, typically within 30 days.
Our digital platforms may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.
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